Practical information
Complaints
We do our utmost to be a good GP practice for you. Even so, there may be something you are not satisfied with. If so, please let us know.
We continuously invest in innovation and in the quality of our care, but things do not always run smoothly. We ask for your understanding in this. Your complaint may concern how the practice is run (such as how easy we are to reach, consultation hours or the processing of repeat prescriptions), the medical care, or the way you were treated by the GP or one of our staff.
How to make a complaint
- Make an appointment to discuss your complaint with us.
- Or submit your complaint in writing, by letter or by e-mail to klacht@hohmanndevet.nl.
We do our best to handle your complaint carefully. Also read our frequently asked questions about the complaints procedure.
Not satisfied with how your complaint was handled?
Do you feel your complaint has not been properly heard by us? Then you can contact an independent complaints officer free of charge. We are affiliated with:
SKGE (Stichting Klachten en Geschillen Eerstelijnszorg) (foundation for complaints and disputes in primary care)
Phone: 088 022 91 00
www.skge.nl
Good to know
Contact
Practice: 010 452 77 92
Mon–Fri 8:00 – 17:00
Evenings, nights and weekends:
Huisartsenpost SFG 010 466 95 73
Life-threatening: call 112
Questions or need an appointment?
Call the practice on weekdays between 8:00 and 17:00, or book an appointment yourself via Uw Zorg Online. For urgent matters outside opening hours, call the out-of-hours GP service (huisartsenpost).